Last updated: [DATE]. This policy covers robholmesrealestate.com and communications from Rob Holmes Real Estate ("we", "me").
When you request a guide, report or call: your name, email address and WhatsApp/phone number, plus which guide you requested and basic usage data (pages visited, referral source). We do not collect payment details on this site.
We process your data on the basis of your consent (given when you submit a form) and legitimate interest in responding to your enquiry. This site serves clients in the UAE and internationally; we aim to meet the standards of the UAE Personal Data Protection Law (PDPL) and, for UK/EU residents, UK/EU GDPR.
Your data is stored securely with access restricted to Rob Holmes Real Estate systems. We use trusted processors to operate email, WhatsApp (Meta), form handling and analytics. We never sell your data. Where a transaction proceeds, relevant details may be shared with the brokerage and developer involved, as required to complete it.
You may request a copy of your data, correction, or deletion at any time — see our Data Deletion page, or email rob@robholmesrealestate.com. We respond within 30 days.